Privacy Policy

Privacy Policy

Introduction

Welcome to https://metal-roofing-commercial.storysurge.net (hereafter referred to as “the Company,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with numerous global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered through https://metal-roofing-commercial.storysurge.net. It is important to be aware that this privacy statement does not extend to third-party platforms, applications, or services linked from our site, which have their own separate privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for personal data processing in the following scenarios:

  1. Authorized User Engagement: When you use our applications and services as an authorized user, we may collect and process your information to facilitate your experience.
  2. Website Visitors: Visiting our websites linked to this Privacy Policy means you agree to the collection and usage of your personal data as described herein.
  3. Communication with Us: Any interaction through emails, phone calls, text messages (SMS), or newsletters constitutes consent to receive communications from us, which may include promotional content.

Personal Data Collection

We collect various types of personal information to enhance our services and tailor experiences for our users:

  • Account Information: Details required to create and manage your user account, such as name, email address, and password.
  • Payment Information: Credit card details, billing addresses, and payment history are securely processed for transactions.
  • Financial Information: We may collect banking information for financial services or investment purposes, always in compliance with data protection laws.
  • Purchase Information: Details about your purchases, including order history and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices to provide personalized content and analytics.
  • Location Data: Geographic location information when you interact with our services on a map or during location-based services.
  • Feedback and Reviews: Personal insights and comments provided by users to improve our products and services.
  • Social Media Information: Data from social media platforms when users choose to log in via these services, including profile pictures and public posts.
  • Product Information: Preferences, ratings, and reviews about our products shared by users.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionality.
  • Preference Cookies: Remembering user preferences, such as language settings.
  • Analytics Cookies: Collecting anonymous data about visitors’ behavior to improve our website’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of lawful purposes, including:

  • Processing transactions and delivering services.
  • Maintaining user accounts and providing support.
  • Complying with legal obligations, resolving disputes, or protecting our rights.

Once these purposes are achieved, we delete or anonymize the data to prevent direct identification.

Data Security

We prioritize the security of your personal information through various measures:

  • Encrypted Communication: All data transmitted between user devices and our servers is encrypted.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights (Dependent on Location)

In accordance with applicable data protection laws in various jurisdictions, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our use of your data in certain circumstances.
  • Data Portability: Obtaining a copy of your data in a structured format for transfer to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring that we do not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any changes.

Contact Us

For any questions, concerns, or data-related requests, please reach out to our team:

We value your trust in us, and we are dedicated to maintaining the security and privacy of your personal information.